About the Site

Hebrew

Are you people from the library?

Short answer: no. Now to the long one.

Your university is paying librarians and computer professionals to have the book loans system on a software called ALEPH.

ALEPH, while fine when it comes to doing its job, doesn't know how to renew books daily and to send email warnings, both desirable features for most students.

This is where we come in. We offer a third-party service to do that. It contacts ALEPH on your behalf, and sends you email if it thinks there's something you should know about. This is a self-sustaining project, run by students and ex-students. At this point (November 2004), we do not receive any funding from any university, library, or student association. (However, in the past we did receive a long-running donation of hardware and bandwidth kindly donated by the Technion CS department.)

We are not affiliated with any library. Some libraries link to us from their web site, but the fact remains the same. We have no powers to change your reader status, or do anything that you cannot do yourself without the help of a librarian.

So, occasionally we will tell you we simply can't solve your problem. You will have to make contact with librarian from your library yourself, and ask him or her to look into it. After all, besides being their job, they are genuinely happy to help.

This is great! How come I never knew of this service before?

As you already understand, this is a voluntary effort. We have no PR budget, and our publicity is limited by the good will of people who control media channels. We ask all libraries we support to advertise us on their web pages and bulletin boards. Some do, others don't. However you can help! If you think this service is valuable, please advertise us on your personal home page, tell about us to your friends, ask your librarian to advertise our existence on the library's bulletin board, etc. We will be grateful.

What will you do with my email address and personal details?

We will not transfer your personal details, including your email address, to no other party. We will use it exclusively to send you messages about your books, and to notify you about system-related issues that may affect you. The only exception to this rule is the use of information we have to help find security breaches and investigate abuse. In this case, the logs of your activities may be passed to law enforcing officials or to other parties that take part in such investigations. For the full statement, read the usage agreement.

What does it cost me?

This system is run on a voluntary basis. A thank-you letter would be nice, but you don't even have to do that.

In other words, we don't require you to pay. But that doesn't mean we don't have operating expenses. In fact we do, and they do add up. So if you feel the service is useful to you, and want to help us in return, we set up a donation account which you can transfer money to from your credit card. The suggested donation is 50 NIS (or 10 US$) per year of usage.

The site's design looks bad!

Well, we don't claim to be web-designers. On the other hand, if you think you can do better than us, you're welcome to participate in our design contest!

Can I send my question to you in Hebrew?

Yes, we can now read and reply to mail sent in Hebrew. The preferred way to do this is to send it in HTML. But other methods should work as well.

Can I get the source of your software? Can you install it on my site?

Short answer: No and No. This is a free service, but we're not releasing any software. If you just want your library to be supported, look here. If you want to tinker with the code, you're more than welcome to join the team.

How do I join the mailing list?

Use the mailing list's web page

What's the difference between checking the 'I want to receive libagent news and announcements' option in the sign-up form and subscribing to the mailing list?

The 'libagent news and announcements' option is intended just for messages sent from the LibAgent team to users, regarding matters that immediately affect their book renewal status. On the other hand, messages to the "discussion" mailing list can be sent by anyone (as long as they're subscribed to the list), and can also relate to future changes to the service.

What hardware are you using?

For a long while (1996 - 2004) LibAgent's network connection is kindly provided by the Technion's Computer Science Department. They were also so kind as to donate two dedicated machines to run this service on. They were in service between 1999-2004.

In July 2004 we moved to a commercial hosted server, with the monthly fees are paid by the users' donations. This relieved us from the need to take care of hardware. Our current host is John Companies.

Who are the creators?

Amir Ben-Dor and Dan Pelleg , both graduate students at the Technion, started this whole thing one day back in October 1996. The old method of automatic book extension stopped working one day due to an ALEPH version upgrade. Dan thought that writing a new program in Perl was a good way to learn the language. Amir, the local Perl Guru, guided him through. Not long afterwards more people in their vicinity wanted the same program to work for them as well. At first, they were given copies of the program, which was designed to work for just one student. As the number of users grew, it became harder and harder to transport the program (and it's bug-fixes!) to them all. This brought up the idea of a centralized service, and one was established. It used resources of the faculty of Computer Science in the Technion, and we thank them for that. On July '97 a major re-implementation took place, including better support for multiple libraries, improved Web interface and tightened security.

During the first half of 1998, both Amir and Dan have graduated from the Technion and left. LibAgent needed a new maintainer. In response to Dan's plea for help, Nadav Eiron, also a graduate student at the Technion, volunteered. Since then, LibAgent saw an exponential growth in its users' community. This prompted the dedication by the CS department of a server machine specifically to LibAgent's needs in June 1999. Dan Pelleg then briefly rejoined Nadav and together they ported LibAgent to its new machine.

Soon afterwards, with the growth of LibAgent, Nadav felt that LibAgent should have more than one maintainer. Michael Tsirkin, also a graduate student at the department, volunteered to help. However, at around February 2000, Michael decided to leave the LibAgent support team. LibAgent was, yet again, left with a maintenance team that's far too small for its needs.

In August 2000, Adnan Agbaria, A Ph.D. student in the Technion's CS department joined LibAgent's team. As the work load seemed to be more than one Ph.D. student can handle, another volunteer, Zvi Avidor, was recruited. Our quest for more volunteers has brought Sami Halabi to volunteer to be a part-time LibAgent sysadmin. And in the Fall of 2001 Amir Nusbaum joined the ranks of the developers.

In August 2001, Dolev Birkman joined the team. He handled user's requests until graduating from the Technion. In April 2003, Hanan Mandel stepped up to take the same job.

Perhaps you'd like join us too?